Warning: The Product Contains Nicotine.
Nicotine is an addictive chemical.

GLAMEE provides a quality warranty period of 7 days from the date of purchase to all customers. (As for distributors and wholesalers, please confirm with your sales for the certain guarantee period). Our warranty policy applies only to those customers who purchase authentic GLAMEE products.
If you have purchased the fake product, all support and warranty issues should be directed to your direct dealer.

Warranty Policy

Warranty Policy

Artificial damage and problems caused by misuse are not covered by warranty.
Any hardware cracking, modification is at your own risk, it will void the warranty.
If the product happens to be faulty at the time of arriving, please contact us immediately prior to using it

How to submit a warranty claim?

How to submit a warranty claim?

Before you submit a warranty claim, please make sure that you have the following:

  • Date of purchase is within the 7 days Warranty Period；
  • Copy of receipt or proof of purchase；
  • Authentic code which is located on the package;
  • Pictures or videos showing the problem of your device.
Submit a warranty claim:

Submit a warranty claim:

* Please fill all mandatory fields (Pic size less than 5mb, video size less than 10mb).

Note: If your case is not handled properly, please send an email to support@glameevape.com, and then we will assist you to contact local retailer for your after-sales service.
Any questions, please feel free to contact us, we will response to you asap.